Wednesday, July 9, 2003

Question: Two Items of concern.
I have installed a second hard drive (D) in my PC and have moved all of my documents to that drive. Although all of my documents are on the D drive, a documents folder remains on the C drive and I am unable to delete that document. Consequently, when opening a document Windows defaults to the document folder, which is on the C, drive, not the document folder on the D drive, where my documents are actually stored. How may I remedy this problem? 2. The other situation has to do with Windows Explorer. When I open Windows Explorer it defaults to the C drive, showing the folders on that drive. What settings do I need to make in order for Windows Explorer to default the D drive?Thanks, Loren L.
Answer:
The first thing that I would suggest is to make sure that you have a current backup of your system on a removable. With that done we can now approach your apparent situation. It sounds as though your problem may have a simple solution. Both problems may originate from the same source. When installing multiple drives on a system, it is important to plan the pecking order of the drives.
There are two types of drives, master and slave or primary and subordinate. The primary and slave drives serve different purposes. You can install multiple slave drives because the only purpose that they serve is to store information. There can only be one master drive. This is because the master drive not only stores information, but it is where the computer looks when it for information to boot up, load the operating system, and performs tasks necessary for your computer to start up. A master or slave drive is determined by setting the jumpers on the rear of a drive to the factory designation for master. For this you need the installation documentation that accompanies the new drive. On some drives the jumper configuration is displayed above the jumpers. M is for master and SL is for the slave setting.
I believe that the difficulties that you are experiencing may be a direct result of your jumpers being improperly configured. You should be able to remove the cover from your system then properly configure the jumpers. If you are not comfortable doing this, then by all means have a computer professional do it for you. Once the master and slave jumpers are switched on both of the hard drives, then you may be able to delete the duplicate file from your C drive. You should also be able to access Explorer from your D drive. I hope that this corrects your problem, and as always, email me with your questions.

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