Wednesday, May 5, 2004

Q: Last year my system had this same problem, which locks my down when accessing the Internet. Doesn’t matter where I go, this same error pops up and stops me from going any further! I attempted to work on it myself and ended up making it worse, nothing worked at all! My operating system is a Sony Vaio PCV-RZ24G, operating Windows XP. No matter where I go to in the Internet it does not matter, I keep getting blocked out with this pop-up “Runtime Error” asking me if I wish to de-bug. If I click yes, it goes to “Script” and I click “Continue” but it does nothing! And then when I give up and want to exit the debugger and to Internet web sight I was attempting to access, I find it difficult to close it out. Thank you and I hope to hear from you soon.Stephen M.
A: Pop up messages can be annoying enough on their on, but for it to be an error message that hinders your Internet access is worse. Runtime errors happen when there is a problem running a program or script. In your case the problem may be that your web browser is using older cached files to access sites. We are going to try three things that should correct your problem. Since you say that you are using XP I will assume that you use Internet Explorer to go online, as it is the default web browser. The first thing that you need to do is to get online. Once there, you should see a header in the upper left of the window titled “tools”. In the tools list you should see an option at the bottom named “Internet Options”. After you have selected Internet Options you should receive a box appear with several options. In the middle of that box is an area titled “Temporary Internet Files” that has three buttons listed under it. You need to double click the button that says, “delete files”, then select “OK” when you are asked if you are sure if you would like to delete your temporary files.
Next, you should click the advanced tab to the far right of the same Internet Options window. You should see a list appear with some items checked and some that are not. What you are looking for is the Header named “Browsing”. It is there that you will see an option named “Disable script debugging”. This option should have a check in the box next to it, if it does not then click the box once with your mouse. You should also see an option called “Display a notification about every script error”. You want to make sure that this item does not have a check in the box next to it. Once you have done that you can click the OK button at the bottom of that window, shutdown all open programs on your computer, and restart your system.

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